IRRIGATION
PLASTICULTURE
CONTAINERS
Bioplus Residential Equipment
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http://www.DuboisAg.com
Dubois Agrinovation Inc.
478, rue Notre-Dame
St-Remi, Quebec
J0L 2L0
Canada

Telephone : 450.454.3961
FAX : 450.454.6638

Price

Due to the nature and constant changes in the plastic industry, we cannot publish our price list. Prices are determined by the volume and the time of year at which the purchase is made. Prices are subject to change without notice.

Product Refund or Exchange

Products may be returned or exchanged provided they are returned or exchanged within 30 days of delivery and an authorization number has been obtained from a Dubois Agrinovation Inc. representative. The representative will also provide the address to which items must be returned.

Refund or exchange authorization : Returned products must be intact and preferably in their original packaging. They must be accompanied by the invoice and the authorization number. Products whose freshness seal has been broken cannot be refunded or exchanged.

Delivery charges will not be refunded. Any risks incurred when returning a product will be assumed by the purchaser, unless the product is damaged or defective.

Service charge of 15% for any merchandise bought and returned without utilization will be charged.

After the product returned by the purchaser has been verified, the entire sum for the product in question will be credited to the customer’s credit card, except for the delivery charge.

A refund or exchange authorization number can be obtained from a representative by calling 450-454-3961

Terms of Use

Limitation of liability

The Site and its elements are provided as is, with no implicit or explicit guarantees. Dubois Agrinovation Inc and www.DuboisAg.com, executives, employees, representatives, and agents may under no circumstances be held liable for any damage directly or indirectly related to the use of the Site. The contents of the Site, including the copy, graphics and images, are for purely informative and educational purposes. 

Restrictions regarding use

Unless otherwise indicated in any of the Dubois Agrinovation Inc and www.DuboisAg.com sections, it is prohibited to copy, reproduce, distribute, publish, translate, download, post or transmit in any way any element for commercial purposes without prior written consent from Rachellebery.ca. It is permitted to post or download elements of Dubois Agrinovation Inc and www.DuboisAg.com, but only for noncommercial purposes and as long as they are not modified.

Site's place of operation

DuboisAg.com is operated from its offices in Canada. Individuals who choose to use Rachellebery.ca do so voluntarily and must comply with all applicable local laws. Use of the Site is governed by applicable laws in the province of Quebec.

Your Account

If you use the www.DuboisAg.com site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use www.DuboisAg.com only with involvement of a parent or guardian. Dubois Agrinovation Inc. reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion..

Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, and other content; send e-cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Dubois Agrinovation Inc. reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

Risk of Loss

All items purchased from www.DuboisAg.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

Shipping Rates

Dubois Agrinovation Inc. can ship to almost any address in the world and the rates is established according to the weight, volume and the place of delivery.

Delivery time

Delivery will be made as quickly as possible after the payment method for the order has been validated. Delivery time may vary depending on the destination and product availability.
Transactions must be completed and paid using the abovementioned payment method before Dubois Agrinovation Inc. can process and deliver orders.

Availability of ordered products

If an ordered product cannot be delivered because it is out of stock, the customer will be notified and offered one of the following two options:

  • Receive only the products available and be credited for the products not available
  • Cancel the order

Dubois Agrinovation Inc. may not under any circumstances be held responsible for any damage suffered because an item is out of stock.

 

Privacy Policy

Dubois Agrinovation' commitment:

Protect the confidentiality of your personal information

Dubois Agrinovation Inc recognizes the importance of keeping your personal information confidential and undertakes to safeguard your privacy. “Personal information” refers to information about you as an individual recorded in whatsoever way or form and that Dubois Agrinovation Inc. has in its possession and controls and uses to help identify you (e.g., age, revenue, ethnic origin, medical data, financial and credit data).

Personal information does not include information available to the public, such as information found in telephone directories, professional or business directories, public registers and publicly accessible court records.

As part of its activities and dealings with you, Dubois Agrinovation Inc. agrees to keep the personal information you provide confidential, whether you are a Dubois Agrinovation supplier, customer or employee. The same applies to personal information about any individual who visits the www.DuboisAg.com website.

Dubois Agrinovation Inc. agrees to abide by the basic principles of privacy protection in how it gathers, uses and discloses your personal information. Dubois Agrinovation Inc is proud to uphold the following principles:

Responsibility :

Dubois Agrinovation Inc. will ensure that its employees and representatives uphold its principles of privacy protection by means of inhouse policies and appropriate security measures. Dubois Agrinovation Inc. will also appoint an individual within Dubois Agrinovation Inc. to ensure these principles are observed.

Determination of the purpose of personal information collected :

Dubois Agrinovation Inc. will determine the purpose of any personal information it gathers before or at the time it is gathered. Dubois Agrinovation Inc. gathers only information it requires to conduct business and for the purpose for which it is gathered, notably to follow up on inquiries from you. Dubois Agrinovation Inc. will not use or disclose your personal information for any other purpose without your consent

Consent to the gathering, use and disclosure of personal information :

Dubois Agrinovation Inc. will obtain your consent to gather, use or disclose personal information about you. When you send Dubois Agrinovation Inc. personal information by completing the fields and forms on the www.DuboisAg.com website or by any other means, you consent to the gathering, use and disclosure of your personal information for the purpose for which it is gathered.

Limits on the gathering of personal information :

Dubois Agrinovation Inc. limits the gathering of personal information to the information it needs to be able to provide the products and services to which you want access, notably when using the www.DuboisAg.com website. Dubois Agrinovation Inc. agrees to use only honest, legal means to gather personal information. In the event Dubois Agrinovation Inc. wishes to use your personal information for purposes other than those disclosed to you, Dubois Agrinovation Inc. must obtain your consent.

Limits on the use :

Limitation de l'utilisation :

Dubois Agrinovation Inc. will not use personal information you provide it for any other purpose than the one for which it is gathered.

Limits on disclosure :

Dubois Agrinovation Inc. will not divulge personal information you provide it to third parties for their own use without your consent, except under provisions provided by law or when Dubois Agrinovation Inc. must provide this information to third parties to provide the products and/or services you request or when these third parties are Dubois Agrinovation Inc. representatives who require this personal information to follow up requests you make.

Limits on retention :

Dubois Agrinovation Inc. will only retain personal information for the time required to fulfill the purpose for which it was gathered.

Accuracy of personal information :

Dubois Agrinovation Inc. agrees to retain complete, accurate, up-to-date personal information. It will be your responsibility, however, to provide Dubois Agrinovation Inc. with complete, accurate information and notify Dubois Agrinovation Inc. of any changes.

Security measures :

Dubois Agrinovation Inc. will protect your personal information. Dubois Agrinovation Inc. will take the appropriate security measures based on the degree of confidentiality involved and take the measures required to prevent unauthorized consultation and/or disclosure of your personal information, including transfer to a third party for processing (e.g., payroll processing), storage (e.g., document archiving) and other purposes.

Transparency of Dubois Agrinovation Inc. policies and practices :

Upon request, Dubois Agrinovation Inc. undertakes to provide you with information on its personal information management policies and practices, including the gathering, use and disclosure of the personal information about you that Dubois Agrinovation Inc. has in its possession, subject to possible transmission to third parties or Dubois Agrinovation Inc. representatives for the purpose of providing services you request.

Access to personal information :

You have the right to request that Dubois Agrinovation Inc. inform you of the existence, use and disclosure of personal information it has about you, and you may access this information. You may also dispute the accuracy and completeness of this information and have it corrected. Upon receipt of a written request to access or correct this information, Dubois Agrinovation Inc. will respond within 30 days. In its response, Dubois Agrinovation Inc. will inform you of the recourse available to you in the event the information you receive from Dubois Agrinovation Inc. is unsatisfactory.

Complaints in the event of non-compliance with principales :

Dubois Agrinovation Inc. is committed to protecting personal information. If you would like to file a complaint regarding non-compliance with the abovementioned principles, you can do so by contacting Dubois Agrinovation Inc. as follows:

Head of Privacy Protection
Fax: (450) 454-4198

Policy on security of electronically transmitted credit card data

Your credit card information is transmitted in the form of an encrypted electronic message that guarantees the confidentiality of the message content.

Consequently, this message cannot be intercepted, altered or decoded by a third party.

Your payment is made directly to Moneris Solutions so that your transaction is processed safely.

The site www.DuboisAg.com does not keep any electronic data on credit information submitted during a transaction. For this reason, you must submit your credit information again with each new transaction.